Terms of Service ModerateKit

Effective Date: May 14, 2024 | Last Updated: July 19, 2024

Welcome to ModerateKit! These terms and conditions outline the rules and regulations for the use of our website, located at

By accessing this website, we assume you accept these terms and conditions. Do not continue to use ModerateKit if you do not agree to all of the terms and conditions stated on this page.

The Service
ModerateKit is a web application designed to enhance the moderation of Gainsight Customer Communities websites. Our service aims to save costs and increase the efficiency of community managers and trust and safety teams by processing users' questions and answers.

When you subscribe to our services, you can access all data related to your account. You own all the rights to your moderated topics and replies.

Cancellations and Refunds
All sales are final. No refunds will be issued. Cancellation of services is subject to the terms of any contract or agreement you may have entered into in relation to our services.

User Data
We collect personal data such as email addresses and payment information through Stripe (when a paid user), and all other community-related data uploaded for moderating topics and replies. For more details on how we handle user data, please refer to our Privacy Policy at and our Data Processing Agreement at

Non-Personal Data Collection
We use cookies on our website to enhance your experience and to track general usage location, page views, and device. This data is anonymized and does not use Google Analytics. These cookies help us understand how you use our website and services.

Data Processing Agreement (DPA)
By using ModerateKit, you agree to our Data Processing Agreement (DPA), which is incorporated into these Terms of Service and available at The DPA outlines our responsibilities and commitments regarding the processing of personal data, including data use limitation, system access limitation, security measures, breach notification, and data retention and destruction.

Ownership and Intellectual Property Rights
Except for the rights explicitly granted to users in these Terms, all ownership rights, including intellectual property rights, in and to the Service and its content are reserved by ModerateKit.

Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of law provisions.

Modifications to Terms of Service
We reserve the right to modify these terms at any time. We will notify you of any changes by sending an email to the address associated with your account and by posting the updated terms on our website. Continued use of the service after such changes constitutes acceptance of the new terms.

Contact Us
If you have any questions or concerns about these Terms, please contact us at

Headquarters: New York, NY, USA

By using ModerateKit, you consent to the Terms of Service outlined in this agreement.